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Delta airlines ruined my vacation lost baggage for over 5 days
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| Delta airlines lost my bags and repeatedly lied to me about where the bags are and lied about representitve information, without any identifying information for accountability. While traveling to Spain, I was transfered to another dc airport and told my bags were on their way to Barcelona and would 100% be there when I arrived. However, upon arrival I was told my bags were on my Airfrance flight. Two days later, along with multiple phones calls with both Delta and Airfrance representatives, I have learned that my bags are still in Atlanta. Upon hearing this, I was further told by a Delta representative that my bags were currently being loaded on the next flight to Barcelona. However, this information was again a direct lie imparted by a Delta representative. Subsequent conversations have shown that my bags were in fact not on that flight. I am still hoping that they arrive on Tuesday, five days after I originally checked them with Delta airlines. To date, it is my understanding that only one of the eight people with whom I have spoke have given me truthful information. |
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| Dated On :- 26-Oct-2008 | By
kel broder
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No Comments Found
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Tags:-delta customer service, delta airlines, delta and air france, airline baggage, Barcelona, flight, |
